1. Refund Policy:
We offer a 30-day refund policy from the date of purchase. If you are not satisfied with your purchase for any reason, you may request a refund within this period. To initiate a refund, please contact our customer service team at [email protected] with your order details.
Upon receiving your request, we will review the situation and process your refund within 30 business days. Please note that it may take additional time for the refund to reflect in your account, depending on your payment method.
2. Returns Policy:
If you wish to return a product for reasons other than a refund, we accept returns within 30 days of the purchase date. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
To initiate a return, please contact our customer service team at [email protected] with your order details. Once your return is received and inspected, we will notify you of the approval or rejection of your return.
If your return is approved, we will process a replacement or issue a store credit, depending on your preference.
3. Exchanges:
If you received a defective or damaged item and need to exchange it for the same product, please contact our customer service team at [email protected]. We will guide you through the exchange process and ensure a smooth resolution.
4. Non-Refundable and Non-Returnable Items:
Certain items are non-refundable and non-returnable, including gift cards, downloadable software, and perishable goods.
Contact Us:
If you have any questions or concerns regarding our Refund and Returns Policy, please contact us at [email protected]. We are here to assist you and ensure a positive shopping experience.
Thank you for choosing Microbless for your wellness journey.